Dominion Energy West Virginia reminds public that state law requires calling 8-1-1 two business days before digging

© 2018-Mountain Statesman

Dominion Energy West Virginia is using the calendar date August 11, or 8/11, as a natural reminder that West Virginia law requires property owners and contractors to call 8-1-1 -- to have underground utility lines marked -- at least two business days, but no more than 10 business days, prior to any digging project.

Making the call to 8-1-1 connects the general public and contractors to the Miss Utility of West Virginia, the local one-call center, which notifies the appropriate utility companies of their intent to dig. This service is free of charge. Professional locators are then sent to the requested digging site to mark the approximate locations of underground lines and facilities with flags, spray paint or both.

“Dominion Energy West Virginia takes the safety of our customers and the communities we serve very seriously,” notes Jeff Murphy, Vice President and General Manager, Ohio & West Virginia Distribution. “Calling before digging helps ensure safety and prevents accidental dig-ins and potential injuries, property damage and utility service disruptions.”

Calling 8-1-1 before digging helps ensure safe excavation. Third party dig-in is the leading cause of damage to underground utility lines. Promoting the Call 8-1-1 and other pipeline safety messages has helped Dominion Energy West Virginia significantly reduced third-party dig-ins over the past decade, company officials say.

Striking a single natural gas, electric, water or telecommunication line, can cause injuries, property damage, repair costs, fines and inconvenient outages. State law mandates a call to 8-1-1 for every digging project, no matter how big or small. Installing a mailbox, putting in a fence, building a deck, or planting a tree, are all examples of digging projects that require a call to 8-1-1 before starting.

The depth of utility lines and associated facilities can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Utility lines need to be marked accurately, because, even when digging only a few inches deep, the risk of striking an underground utility line still exists. Visit or call 1-800-245-4848 for more information about 811 and the call-before-you-dig process.

Dominion Energy is one of the nation’s largest producers and transporters of energy, with a portfolio of approximately 26,200 megawatts of generation, 15,000 miles of natural gas transmission, gathering and storage pipeline, and 6,600 miles of electric transmission lines. Dominion Energy operates one of the nation’s largest natural gas storage systems with 1 trillion cubic feet of storage capacity and serves more than 6 million utility and retail energy customers. For more information, visit

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